Knowledge Base

What Is Scrupp?

Scrupp is a B2B lead generation and data enrichment platform. It helps sales teams, marketers, and agencies:

• Scrape leads and companies from LinkedIn, Sales Navigator, and Apollo.io
• Find & verify business email addresses and phone numbers
• Enrich contact and company data (industry, company size, technologies, etc.)
• Export clean, organized lead lists as CSV or Excel files
• Integrate with CRMs like HubSpot via direct sync or webhooks
• Automate workflows through a REST API and Chrome extension

Users purchase subscription plans with monthly credits. Each scraped lead or enrichment action costs credits depending on the operation type.

Getting Started

Signing Up

• Visit scrupp.com and click Sign Up.
• Register with email/password or use Google, Facebook, or LinkedIn OAuth.
• New users get a Free plan with 100 credits to test the platform.

First Login & Onboarding

After signing up, new users are guided through an onboarding wizard:

1. Welcome screen — introduces the platform.
2. Goal selection — choose what you want to do (scrape leads, scrape companies, enrich data, build API automation).
3. Volume assessment — how many leads you need.
4. Connect an account — link your LinkedIn or Apollo account.
5. Create your first export — guided walk-through of export creation.

You can skip the onboarding at any time and go straight to the dashboard.

Activating Your Account

• A verification email is sent upon registration.
• Click the activation link to verify your email address.
• If you didn't receive the email, check your spam folder or request a new one from the login page.

Dashboard

The dashboard (Home) is your starting hub. It displays:

• Credit Balance — your remaining credits and plan info.
• All-Time Statistics — total leads scraped, total emails found, and email discovery rate.
• Weekly Activity — number of leads exported this week.
• Recent Exports — your last exports with name, data source, lead/email count, status, and quick action links.

Quick Actions from Dashboard:

• "All exports" — go to the Exports page to see all your exports.
• "AI search" — launch the AI Search tool.

Creating a New Export

Click New Export in the sidebar to open the export wizard. The wizard guides you through:

1. Choose data source — select from LinkedIn Sales Navigator, LinkedIn People Search, Apollo.io, or their company equivalents.
2. Enter search URL — paste the search URL from LinkedIn / Sales Navigator / Apollo with your desired filters already applied.
3. Choose the number of items to scrape: 50, 100, 250, 500, 1,000, 2,500 (up to 10,000 for Enterprise plans).
4. Configure enrichment options:
   • Find emails (1 credit per lead)
   • Find phone numbers (US contacts only)
   • Auto-export after scraping
5. Name your export and click "Start Export".

After starting, you'll see progress in the Exports page. You can navigate away — the export runs in the background.

Scraping Leads

What Is Lead Scraping?

Lead scraping extracts contact information (names, job titles, companies, emails, phone numbers) from professional databases and social networks.

Supported Data Sources for Leads

Source	Description	Availability
LinkedIn Sales Navigator	Scrape leads from Sales Navigator search results or saved lists.	All plans
LinkedIn People Search	Scrape from standard LinkedIn people search.	All plans
Apollo.io	Scrape leads from Apollo's database.	All plans

Export Progress

• After starting, you'll see a progress bar in the Exports page.
• Typical speed: ~2,500 items in about 10 minutes.
• You'll receive a notification when the export completes.
• You can navigate away — the export runs in the background.

Tips for Lead Scraping

• Apply as many filters as possible in LinkedIn/Sales Navigator before copying the URL — this gives you better-targeted results.
• For Sales Navigator, avoid selecting multiple countries in a single export exceeding 2,500 items — create separate exports per country instead.
• Saved lists from Sales Navigator can be exported but are limited to 2,500 items per export.

Scraping Companies

Supported Data Sources for Companies

Source	Description
Sales Navigator — Companies	Search for companies in Sales Navigator.
LinkedIn — Jobs/Companies	Standard LinkedIn company search.
Apollo — Companies	Apollo.io company database.

How to Scrape Companies

1. Go to New Export in the sidebar.
2. Select a company data source (Sales Navigator Companies, LinkedIn Companies, or Apollo Companies).
3. Paste the search URL with your filters applied.
4. Choose the number of companies to scrape.
5. Click "Start Export".

Company Data Points Collected

• Company name, domain/website, industry & sector
• Company size (employee count), founded year
• Location (headquarters), LinkedIn URL, logo
• Technology stack, keywords & product categories

AI Search

AI Search lets you describe your ideal customer profile (ICP) in natural language, and AI generates a targeted lead list.

How to Use It

1. Go to AI Search in the sidebar (under the secondary tools section).
2. Describe your ICP in the text box. For example:
   • "SaaS companies in the tech industry, 50–500 employees, founded after 2015, based in the US"
   • "Marketing agencies in Europe with 10–100 employees"
3. The AI processes your description and generates matching lead criteria.
4. Review the estimated credit cost.
5. Click "Generate leads".
6. View results in a table with company and contact information.
7. Apply additional filters to refine.
8. Export results to CSV.

CSV Enrichment

CSV Enrichment adds missing information to your existing contact or company lists — emails, phone numbers, company data, etc. Available on Growth plans and above.

Lead / Contact Enrichment (CSV Upload)

1. Go to CSV Enrichment in the sidebar.
2. Upload your CSV file (drag-and-drop or click to browse).
3. Map columns — match your CSV columns to Scrupp fields (first name, last name, company, LinkedIn URL, etc.).
4. Select enrichment type: LinkedIn URLs, initials (first + last name + company), companies, or domains.
5. Click "Start enrichment".
6. Download the enriched CSV when processing is complete.

Enrichment Data Points

Contact enrichment adds: verified business email, email confidence score, phone numbers (US-focused), current job title and company, LinkedIn profile URL, location, professional headline.

Company enrichment adds: industry classification, company size/employee count, domain/website, founded year, headquarters location, technology stack, keywords.

Enrichment During Scraping

When you create a new export, you can enable email finding and phone finding during setup — enrichment happens automatically as part of the scraping pipeline.

Email Finding & Verification

How Email Finding Works

Scrupp uses multiple methods to discover business email addresses:

• Pattern detection based on known company email formats.
• Cross-referencing with professional databases.
• Domain-based email pattern matching.
• Third-party verification APIs.

Email Status Types

Status	Meaning
Valid	Email confirmed deliverable.
Invalid	Email bounces or doesn't exist.
Unknown	Could not be verified (may still work).

Email Finding Options (When Creating an Export)

• Without emails — don't find emails (saves credits).
• Find emails for all leads — attempt email finding for every lead (1 credit per lead).
• Export leads with emails only — only include leads where an email was found.

Email Rate

The email discovery rate varies by industry and target audience. Typical rates range from 30% to 70%. Professional domains (company emails) have higher discovery rates than personal emails.

Email Verifier

The Email Verifier is a standalone tool for validating email addresses. Available on Starter plans and above.

Single Email Verification

1. Go to Email Verifier in the sidebar.
2. Enter an email address.
3. Click "Verify" to check its deliverability.
4. See the result: Valid, Invalid, or Unknown.

Bulk Email Verification

1. Go to Email Verifier in the sidebar.
2. Upload a CSV file containing email addresses.
3. The system processes all emails in the batch.
4. View results with deliverability statistics.
5. Download verified results as CSV.

Verification Statuses

Status	Meaning
Deliverable	Email is valid and can receive messages.
Undeliverable	Email is invalid or doesn't exist.
Risky	Email may or may not work (catch-all domains, etc.).
Unknown	Could not be determined.

Phone Number Finding

• Phone number finding is available for US contacts.
• Available on Starter plans and above.
• Enable the "Find phone numbers" toggle when creating a new export.
• Found phone numbers appear in your export alongside other contact data.
• Phone number finding uses additional credits.

Contact List

The Contact List page shows all contacts across all your exports in one unified view.

Features

• Unified view — see all scraped contacts from every export in a single table.
• Search — find contacts by name, email, company, or other fields.
• Filters — filter by date range, email status, data source, tags, lead status, and more.
• Bulk actions — select multiple contacts to tag, assign lead status, or delete.
• Export — download filtered contacts as CSV or XLSX with custom field selection.
• Tags & Lead Status — organize contacts with custom tags and track lead status (New, Contacted, Qualified, etc.).

Export from Contact List

Click the Export button to download your filtered contacts. You can choose which fields to include in the export file.

Companies

The Companies page shows all companies collected across your exports.

Features

• Company directory — browse all companies from your exports.
• Search — find companies by name, domain, or industry.
• Filters — filter by industry, company size, location, and data source.
• Company details — view company info including domain, industry, size, location, technology stack, and linked contacts.
• Export — download company data as CSV.

Managing Exports

The Exports page shows all your scraping and enrichment jobs.

Export List Overview

• Search — find exports by name.
• Status filter — filter by Running, Done, On Hold, Error.
• Source filter — filter by data source (LinkedIn, Sales Nav, Apollo, etc.).
• Folder filter — view exports in specific folders.

Export Statuses

Status	Meaning
Running	Export is currently in progress.
Done	Export completed successfully.
On Hold	Export paused (awaiting action).
Error	Export encountered a problem.
Filtering	Post-scraping filters are being applied.

Export Actions

• View — open the export detail page to see all contacts/companies.
• Download — export as CSV or Excel.
• Delete — permanently remove the export.
• Move to folder — organize into a folder.
• Rename — change the export name.

Folders

Create folders to organize your exports. From the Exports page, use the folder icon to create new folders, and drag or move exports into them.

Exporting & Downloading Data

Export Formats

• CSV — comma-separated values (universal, opens in Excel/Google Sheets).
• XLSX — native Excel format.

How to Download Your Data

1. Go to Exports and find your completed export.
2. Click the download icon or open the export and click "Download".
3. Choose format: CSV or XLSX.
4. The file downloads to your computer.

Auto-Export

When creating a new export, you can enable "Auto-export after scraping" — this automatically generates a downloadable file as soon as scraping completes.

Custom Export Columns

When downloading from the Contact List or Companies page, you can select which fields to include in the export. Available fields include:

Contact columns: First name, Last name, Full name, Email, Phone, Job title, Company, Company domain, LinkedIn URL, Location, Industry, Company size, Headline, Skills, Education, etc.

Company columns: Company name, Domain, Industry, Employee count, Founded year, Location, LinkedIn URL, Technologies, Keywords, etc.

Connected Accounts

Connected accounts are your LinkedIn, Sales Navigator, or Apollo profiles that Scrupp uses to access data on your behalf.

Connecting a LinkedIn / Sales Navigator Account

1. Go to Accounts in the sidebar.
2. Click "Connect LinkedIn".
3. Follow the OAuth flow or enter your credentials.
4. The account appears in your accounts list once connected.

Connecting an Apollo Account

1. Go to Accounts in the sidebar.
2. Click "Connect Apollo".
3. Enter your Apollo API key.
4. The account is verified and added.

Account Management

• Check — verify the account is still active and working.
• Activate / Deactivate — turn the account on or off.
• Edit — adjust settings.
• Remove — disconnect the account.

Team Accounts

Team members can share their connected accounts. Shared accounts appear in the "Team Accounts" section. Only the account owner can remove a shared account.

Credits & Pricing

How Credits Work

• Every enrichment action in Scrupp (finding an email, verifying an email, finding a phone number) costs 1 credit.
• Scraping is free — scraping leads and companies from LinkedIn, Sales Navigator, and Apollo does not consume credits.
• Credits are included in your subscription plan and reset monthly.
• Your credit balance is displayed in the sidebar workspace panel and on the Plans page.

Credit Costs

Action	Cost
Scrape leads / companies	Free (0 credits)
Find email for a contact	1 credit
Verify an email	1 credit
Find phone number	1 credit
CSV enrichment per record	1 credit

Viewing Your Credits

Click your profile avatar at the bottom of the sidebar to see your current credit balance, including email/phone credits and email verification credits. You'll also see when credits reset.

Subscription Plans

Scrupp offers four paid plans plus a free tier. Plans can be billed monthly or yearly (with a 25% discount).

Plan Comparison

Plan	Credits/Month	Monthly Price	Yearly Price	Leads per Export
Free	100	$0	$0	100
Starter	1,000	$29	$261/year ($22/mo)	2,500
Growth	2,000	$39	$351/year ($29/mo)	2,500
Pro	5,000	$59	$531/year ($44/mo)	2,500
Enterprise	10,000	$99	$891/year ($74/mo)	10,000

Feature Availability by Plan

Feature	Free	Starter	Growth	Pro	Enterprise
Sales Navigator Export	✓	✓	✓	✓	✓
LinkedIn Export	✓	✓	✓	✓	✓
Apollo Export	✓	✓	✓	✓	✓
Email Enrichment	—	✓	✓	✓	✓
Phone Enrichment	—	✓	✓	✓	✓
Data Cleaning	—	✓	✓	✓	✓
CSV Enrichment	—	—	✓	✓	✓
API Access	—	—	—	✓	✓
Credits Rollover	—	—	—	—	✓
Lead & Company Monitoring	—	—	—	—	✓
Priority Support	—	—	—	—	✓

How to Subscribe

1. Go to Subscription & Billing (click your avatar in the sidebar → "Subscription & Billing", or navigate to the Plans page).
2. Choose Monthly or Yearly billing.
3. Select a plan and click "Get Started".
4. Complete payment via Stripe (credit/debit card).
5. Credits are added immediately.

Free Trial

• New users get 100 free credits.
• Free plan includes access to all scraping features (Sales Navigator, LinkedIn, Apollo).
• Enrichment features (email finding, phone finding) require a paid plan.
• No credit card required to start.

Billing, Invoices & Receipts

Viewing Your Billing History

The Subscription & Billing page shows your current plan, renewal date, and payment history with date, package name, amount paid, and status.

Invoices & Receipts

• Every payment generates an invoice/receipt.
• To access a receipt:
  1. Go to Subscription & Billing (via the sidebar avatar menu).
  2. Find the payment in your orders list.
  3. Click the "View receipt" icon next to the payment.
  4. This opens a PDF invoice from Stripe.
• Invoices can be downloaded as PDF files.

Managing Your Subscription

• Upgrade or downgrade your plan from the Plans page.
• Cancel your subscription. Access continues until the end of the current billing period.
• Manage billing via the Stripe customer portal for updating payment methods and billing address.

Team Management

Creating a Workspace

1. Go to Teams (via the sidebar avatar menu).
2. Click "Create New Workspace".
3. Enter a workspace name.
4. Your workspace is created and you are the admin.

Inviting Team Members

1. Open your workspace.
2. Click "Invite Member".
3. Enter the member's email address.
4. Select their role.
5. Click "Send Invite". They'll receive an email invitation to join.

Team Roles

Role	Permissions
Admin	Full access — manage members, settings, and shared resources.
Member	Can create exports, use shared accounts, view shared data.
Viewer	View-only access to shared exports and data.

Team Features

• Shared credits — workspace credits pool shared among all team members.
• Shared accounts — team members can use connected LinkedIn/Apollo accounts.
• Shared exports — collaborate on lead lists.
• Shared folders — organize data across the team.

Switching Workspaces

If you belong to multiple workspaces, you can switch between them from the Teams page by clicking on the workspace you want to activate.

Workspace Settings

Go to Workspace Settings (via the sidebar avatar menu) to update the workspace name, upload an avatar, or delete the workspace.

Integrations

HubSpot Integration

Connecting HubSpot

1. Go to Integrations (via the sidebar avatar menu).
2. Click "Connect HubSpot".
3. Authorize Scrupp to access your HubSpot account via OAuth.
4. Once connected, you'll see sync status.

HubSpot Features

• Auto-sync contacts — push scraped leads directly to HubSpot.
• Field mapping — map Scrupp fields to HubSpot contact properties.
• Property updates — update HubSpot contact fields with enriched data (email, LinkedIn URL, job title, etc.).

Google Sheets

Scrupp offers a Google Sheets integration for pulling lead data directly into Google Sheets.

Webhooks

Webhooks send automatic notifications to your systems when events happen in Scrupp (e.g., export completed).

Setting Up a Webhook

1. Go to Integrations (via the sidebar avatar menu).
2. Find the Webhooks section.
3. Enter your webhook URL (the endpoint that will receive the data).
4. Select which events to trigger: export completed, export error.
5. Click "Save".

Webhook Payload

When triggered, the webhook sends a POST request with: export ID, status, item count, download link, error details (if applicable).

API Access

API access is available on Pro and Enterprise plans.

Getting API Keys

1. Go to API in the sidebar.
2. Click "Generate" to create a new API key.
3. Copy the key immediately — it's shown only once for security.
4. Use this key to authenticate API requests.

API Capabilities

Endpoint	Description
GET /api/v1/list/get	Get details of a specific export.
GET /api/v1/list/all	Get all your exports.
GET /api/v1/list/item/all	Get items from an export (paginated).
POST /api/v1/list/create	Create a new export from a search URL.
POST /api/v1/list/create-initials	Create from names (first + last).
POST /api/v1/list/create-linkedin-list	Create from LinkedIn profile URLs.
POST /api/v1/list/{id}/add-lead	Add leads to an existing export.
POST /api/v1/company/linkedin	Fetch company by LinkedIn URL.
POST /api/v1/company/domain	Fetch company by domain.
POST /api/v1/email/initials	Find email from name + company.
POST /api/v1/email/linkedin	Find email from LinkedIn profile.
POST /api/v1/email/verify	Verify an email address.

API Builder

Scrupp provides a visual API Builder on the API page to help you construct and test API requests. Build requests visually, see the generated code, and execute test calls.

API Documentation

Full API documentation is available at /docs. Includes request/response examples for every endpoint.

Chrome Extension

What Does It Do?

The Scrupp Chrome Extension lets you scrape leads directly from LinkedIn and Apollo.io while browsing.

Installing the Extension

1. Visit the Chrome Web Store.
2. Search for "Scrupp" or use the download link from the Accounts page.
3. Click "Add to Chrome".
4. The Scrupp icon appears in your browser toolbar.

Using the Extension

1. Browse LinkedIn or Apollo as usual.
2. When viewing search results or profiles, click the Scrupp icon in the toolbar.
3. Use the popup to:
   • Scrape the current search results or profile.
   • Find emails for visible contacts.
   • Export data directly to CSV/XLSX.
   • Add to existing export in your Scrupp account.
4. Data is synced to your Scrupp dashboard.

Supported Sites

• LinkedIn (search results, profiles)
• LinkedIn Sales Navigator (search, saved lists)
• Apollo.io (lead database pages)

Sales Navigator Accounts

If you don't have your own Sales Navigator subscription, Scrupp offers managed Sales Navigator accounts as an add-on service.

How It Works

1. Go to Sales Navigator in the sidebar.
2. Purchase a Sales Navigator account ($50 one-time).
3. Enter the email address you want the account associated with.
4. Our team sets up and delivers a managed Sales Navigator account.
5. Use this account to scrape data from Sales Navigator through Scrupp.

Account Statuses

Status	Meaning
Pending	Order received, awaiting setup.
Paid	Payment confirmed, account being prepared.
Delivered	Account ready to use.

Analytics

The Analytics page provides insights into your scraping and enrichment activity.

• Monthly breakdown — see how many leads and companies you scraped each month.
• Source comparison — compare results across data sources (LinkedIn, Sales Nav, Apollo).
• Totals — cumulative statistics for your account.

Settings & Account Management

User Settings

Access via the Settings icon in the sidebar or via the workspace menu.

• Change email address — update your login email.
• Change password — set a new password.
• Email notifications — toggle on/off.

Workspace Settings

Access via the sidebar avatar menu → Workspace Settings.

• Workspace name — rename your workspace.
• Workspace avatar — upload a custom avatar.
• Delete workspace — permanently remove the workspace and all shared data.

Data & Privacy

• Download personal data — request a copy of your data.
• Delete account — permanently remove your account and all data (irreversible).
• GDPR options — manage data processing preferences.

White Label (Enterprise & Agency)

Enterprise and Agency plans include White Label — rebrand Scrupp as your own platform with a custom name, logo, colors, domain, login page, emails, and Chrome extension.

Getting Started

1. Upgrade to an Enterprise or Agency plan on the Plans page.
2. Go to Settings → White Label (or click the "Set Up White Label" link on the Plans page).
3. Follow the Setup Guide at the top of the section — it shows your progress across all configuration steps.

Enable White Label

Toggle "Enable White Label" to activate branding for your account. Once enabled, your partners and sub-users will see your custom branding instead of Scrupp.

Application Name

Set a custom Application Name that replaces "Scrupp" throughout the interface — in the sidebar, browser tab, login page, and Chrome extension.

Logo & Favicon

• Logo — upload your company logo (PNG or SVG recommended). It appears in the sidebar, login page, and Chrome extension.
• Favicon — upload a favicon that appears in browser tabs.

Brand Colors

Configure your brand color palette to match your company identity:

• Primary — main brand color used for buttons, links, and accents.
• Primary Light — lighter variant for hover states and highlights.
• Primary Background — subtle tint for backgrounds and cards.
• Sidebar Background — background color of the navigation sidebar.
• Sidebar Border — border color of the sidebar.

Custom Domain

Connect your own domain (e.g. app.yourcompany.com) so your clients access the platform under your URL.

1. Enter your custom domain in the settings.
2. Add a CNAME DNS record pointing your domain to app.scrupp.com.
3. Click "Verify Domain" — Scrupp will check your DNS configuration.
4. Once verified, your domain is active. SSL is provisioned automatically.

This step is optional — without a custom domain, your branding still applies on the default Scrupp URL.

Login Page

Customize the login experience for your clients:

• Hero Title — the headline displayed on the login page (e.g. "Welcome to YourBrand").
• Hero Subtitle — a short description below the title.

Email Branding

System emails (notifications, password resets, export completions) can be sent under your brand:

• From Name — the sender name shown in emails (e.g. "YourBrand").
• From Address — the reply-to address for emails.

Additional Options

• Hide "Powered by Scrupp" — remove the Scrupp attribution from the footer.
• Custom Support URL — link your own help center or support page.
• Custom Terms & Privacy URLs — point to your own legal pages.

Branded Chrome Extension

Generate a custom Chrome extension with your branding:

1. Complete your White Label settings (name, logo, colors).
2. Click "Generate Extension" at the bottom of the White Label section.
3. Download the generated .zip file.
4. Distribute to your clients — they can install it via Chrome's Developer Mode (Load unpacked) or publish it to the Chrome Web Store under your own developer account.

The extension automatically uses your app name, logo, brand colors, and custom domain (if configured).

Support & Tickets

If you encounter any issues, bugs, or have questions about Scrupp, please create a support ticket and our team will get back to you as soon as possible.

How to Report an Issue

1. Go to Support (via the sidebar avatar menu or search).
2. Click "New Ticket".
3. Describe the issue in detail — include what you were doing, what you expected to happen, and what actually happened.
4. If possible, include the export name, screenshots, and your browser info.
5. Submit the ticket.

Viewing Your Tickets

• All your tickets are listed on the Support page with status (Open, Answered, Closed).
• Click on a ticket to view the conversation.
• Send replies to continue the conversation.
• Receive notifications when support responds.

Affiliate Program

How It Works

1. Sign up for the affiliate program.
2. Get your unique referral link.
3. Share it with others.
4. Earn commission for each referred user who makes a purchase.

Affiliate Dashboard

• Track visits — see how many people clicked your link.
• Conversions — see who signed up and purchased.
• Commission balance — view your earned commissions.
• Withdrawal requests — request payout of your earnings.

FAQ & Troubleshooting

My export is stuck at "Running" for a long time.

Exports can take time depending on the number of items. For 2,500 items, expect about 10 minutes. For larger exports, it may take longer. If it's been over an hour:

1. Check your account connection (Accounts page → "Check" button).
2. Make sure you have enough credits.
3. Contact support if the issue persists.

My email discovery rate is very low.

Email discovery rates vary by industry and target audience. Tips:

• Target business professionals (not students or freelancers).
• Focus on people at companies with websites/domains.
• Ensure names and company information are accurate.
• Try different data sources (Sales Navigator often has better data).

My LinkedIn account was disconnected.

LinkedIn may occasionally require re-authentication. Go to Accounts → click "Check" on your account → reconnect if needed. Avoid running too many exports simultaneously from the same account.

I can't see my exported file.

1. Check the export status — it must be "Done" to download.
2. Go to Exports → find your export → click the download icon.
3. Check your browser's download folder.
4. If the file is empty, the export may have had no matching results.

How do I get a receipt / invoice for my payment?

Go to Subscription & Billing (via the sidebar avatar menu) → find the payment in your orders list → click the receipt icon to open or download the PDF invoice.

How do I cancel my subscription?

Go to Subscription & Billing → click "Cancel Plan". Your access continues until the end of the current billing period.

Can I use Scrupp without the Chrome extension?

Yes! The extension is optional. You can paste search URLs directly into Scrupp's web app to create exports. The extension just adds convenience for in-browser scraping.

How do I share my data with team members?

1. Create a Workspace (Teams page → "Create New Workspace").
2. Invite members via email.
3. Exports and accounts are shared within the workspace.

What happens when I run out of credits?

You can still scrape leads and companies (scraping is free). However, enrichment actions (email finding, phone finding, email verification) will require more credits. Upgrade your plan or wait for monthly reset.

Is scraping really free?

Yes. Scraping leads and companies from LinkedIn, Sales Navigator, and Apollo is completely free on all plans, including the Free plan. Credits are only used for enrichment actions like finding emails, verifying emails, and finding phone numbers.

Is my data secure and GDPR-compliant?

Yes. Scrupp follows GDPR guidelines. See our Data Protection, Privacy Policy, GDPR Compliance, and Terms of Service pages.

What payment methods are accepted?

Credit/debit cards (Visa, Mastercard, Amex) via Stripe.

How do I use the API?

1. Ensure you're on a Pro or Enterprise plan.
2. Go to the API page in the sidebar.
3. Generate an API key.
4. Read the API documentation.
5. Use the API Builder to test calls.

Can I export to my CRM?

Yes! Scrupp integrates with HubSpot directly. For other CRMs, you can:

• Export as CSV and import manually.
• Use webhooks to push data automatically.
• Use the API to build custom integrations.

Quick Reference: Where to Find Things

Feature	Location
Dashboard	Sidebar → Home
Create new export	Sidebar → New Export
View all contacts	Sidebar → Contact List
View all companies	Sidebar → Companies
View all exports	Sidebar → Exports
CSV Enrichment	Sidebar → CSV Enrichment
API access	Sidebar → API
Email Verifier	Sidebar → Email Verifier
Connected Accounts	Sidebar → Accounts
Analytics	Sidebar → Analytics
Sales Navigator	Sidebar → Sales Navigator
AI Search	Sidebar → AI Search
Subscription & Billing	Avatar menu → Subscription & Billing
View invoices / receipts	Avatar menu → Subscription & Billing
Team management	Avatar menu → Teams
Integrations & Webhooks	Avatar menu → Integrations
Workspace settings	Avatar menu → Workspace Settings
Support tickets	Avatar menu → Support
Knowledge Base	Avatar menu → Knowledge Base
API documentation	/docs
Chrome extension	Chrome Web Store or Accounts page
Affiliate program	scrupp.com/affiliate